Door was hard to open. I insisted that it was not right. Finally, John got it figured out. I think he should of known from the beginning that it wasn't right, I shouldn't of had to tell him. He didn't use all the parts on the door, said he didn't know what they were for. He said he called Andersen and they didn't know either. Very odd, to say the least!
Andersen Service Repair on June 28th, replace sash.
Andersen Perma Shield Patio Door purchase and installation
Perma Shield Patio Door purchase and installation